Information on downloading software can be found here.
Information on ordering software can be found here.
 
If you need technical support, please send an email to: support@apussoft.com, clearly describing the problem you are encountering. Normally we will reply to you within 48 hours.

Before sending us an email, please read our latest Online FAQ to see if your question is answered here.

Q1: What can I do with Power Video Converter?
Q2: How to report bugs?
Q3: What it is the system requirement?
Q4: How much is Power Video Converter?
Q5: How to buy?
Q6: Is online order secure?
Q7: What happens after I send in the order?
Q8:What is Windows Media Format?
Q9: What is VBR?
Q10: Can I convert letter box to full-screen?
Q11: When I select convert mpeg file, how can I reduce the waiting time?
Q12: What is windows media format?

A1: What can I do with Power Video Converter?
Power Video Converter is designed to meet all your needs of convert file between AVI(Divx,MPEG4, MPEG, VCD, SVCD, DVD, WMV, ASF, VOB, DAT formats. Power Video Converter is not only has a easy and friendly user interface,but also a very fast video media Converter. It also can Ripper DVD(Divx,MPEG4) to AVI, MPEG, VCD, SVCD, WMV format and Ripper DVD music to mp3,wav,wma.

A2: How to report bugs?
Please email any bugs or suggestions to support@apussoft.com.

A3: What is the system requirement?
Win95/98/NT/Me/2000/XP
Windows Media Format
DirectX8.0 or higher
300Mhz or better CPU
128M or more RAM.

A4: How much is Power Video Converter?
The price for Power Video Converter is US$29.95 per license. Multi-User license please contact sales@apussoft.com

A5: How to buy?
Please click here for detail.

A6: Is online order secure?
Yes, it is 100% secure.

A7: What happens after I send in the order?
Normally, you will receive your registration information within 72 hours after sending the online order form. If you do not receive your registration information within 72 hours, or you have lost the registration email, please contact us at support@apussoft.com. We will be glad to help you.

A8: What is Windows Media Format?
Windows Media Format is a proprietary format designed primarily for streaming audio, video and text from Internet servers to client computers. A Windows Media file can also be stored and played locally. Each Windows Media file contains one or more media streams that together form a multimedia presentation. Stream delivery is synchronized to a common timeline.

A9:What is VBR?
Variable bit rate (VBR) encoding is an alternative to constant bit rate encoding and is supported by some codecs. Where CBR encoding strives to maintain the bit rate of the encoded media, VBR strives to achieve the best possible quality of the encoded media.
The quality of encoded content is determined by the amount of data that is lost when the content is compressed and decompressed. Many factors affect the loss of data in the compression process, but in general, the more complex the original data and the higher the compression ratio, the more detail is lost in the compression process.

A10: Can I convert letter box to full-screen?
Yes. You can select different resize mode.
Resize to fit output size: The image is stretched to fit the target frame size in both dimensions, without preserving the aspect ratio.
No resize: The image is not resized. If the image is smaller than the target frame, the surrounding area is black. If the image is larger than the target frame, the image is cropped.
Resize preserving the aspect ratio: The image is resized to fit the target frame along one dimension, while preserving the aspect ratio. If the ratio of width to height in the image does not match the ratio in the target frame, it creates a letterbox.
Resize crop:The image is resized to fill the entire target frame while preserving the aspect ratio. Rather than create a letterbox, this mode crops the image, either along the sides or across the top and bottom.

A11:When I select convert mpeg file, how can I reduce the waiting time?
You can select VBR mode and select smaller quality value, because it will effect the encoding time.

A12:What is windows media format?
Windows Media Format is a proprietary format designed primarily for streaming audio, video and text from Internet servers to client computers. A Windows Media file can also be stored and played locally. Each Windows Media file contains one or more media streams that together form a multimedia presentation. Stream delivery is synchronized to a common timeline. The following list presents the key features of Windows Media Format:

A Windows Media file can be transported over any underlying data communication transport protocol. Windows Media Format does not specify the format of data packets for different network protocols.
Windows Media Format is scalable to any bandwidth. A single input stream can be encoded into multiple output streams within a single Windows Media file. Each scaled stream differs by the bit rate at which it can be rendered, and only one can be rendered at a time. The Windows Media server uses intelligent streaming to send the highest quality stream a client is capable of receiving.
The delivery and presentation of multiple media streams is synchronized to a common timeline. The media data inside a Windows Media file is time-stamped.
A Windows Media file can contain one video, one audio and one script stream.
A client does not need to store Windows Media-based content to play a multimedia stream.